Return & Refund Policy
At Vexora Digital, we strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
- Items must be returned within 7 days of delivery.
- The product must be unused, undamaged, and in original packaging.
- Proof of purchase (invoice/order ID) is required.
2. Non-Returnable Items
- Digital products or downloadable items.
- Used or damaged products (not due to our fault).
- Items purchased during clearance or special sale.
3. Refund Policy
Once your return is received and inspected:
- Refunds will be processed within 5–7 business days.
- The amount will be credited to your original payment method.
- Shipping charges are non-refundable.
4. Replacement Policy
If you receive a defective or incorrect product, we will offer a replacement at no additional cost.
5. Cancellation Policy
- Orders can be cancelled before shipment.
- Once shipped, cancellation is not allowed.
6. Return Process
- Contact our support team with your order details.
- Wait for return approval.
- Ship the product to the provided return address.
7. Contact Us
If you have any questions about returns or refunds, feel free to contact us:
- Email: support@vexoradigitalindia.com
- Phone: +91 89219 30520